2020 RAM 1500 Console Issues? Fixes for Dial Shifter & Fuses

How to Fix 2020 RAM 1500 Console Concerns

The 2020 RAM 1500 boasts a redesigned interior, and with it, a new approach to the center console and shifting mechanism. While some owners find these changes beneficial, others have experienced concerns ranging from fuse issues to preferences regarding console space and shifter type. As one owner shared, "I hated the dial shifter but I now [find] it is convenient... the center console has so much more room… the best part is there is nowhere for dirt/dust/crumbs to gather over time keeps the console looking cleaner" (source). This guide will explore the most common issues reported by 2020 RAM 1500 owners, focusing on the dial shifter and center console functionality, providing insights and potential solutions to help you maintain and optimize your truck's interior.

Symptoms

Owners have reported a mix of experiences and preferences regarding the 2020 RAM 1500's center console and dial shifter. The most notable comments revolve around the functionality of the dial shifter, the available space in the center console, and fuse-related electrical problems potentially affecting console features.

Some owners initially found the dial shifter unconventional, but later appreciated its space-saving benefits. This design allows for a larger, more open center console area, which many find advantageous for storage and cleanliness. The absence of a traditional column shifter also contributes to a more modern and less cluttered cabin appearance.

However, not all experiences are positive. One owner detailed an instance where a fuse issue directly impacted console functionality, necessitating a costly dealership visit. Although the root cause was simply a blown fuse, the expense highlights the importance of proper electrical maintenance and the potential for even minor issues to disrupt console operations.

Furthermore, individual preferences regarding console configuration and accessories vary widely. Some owners seek additional storage solutions or mounting options for personal items within the center console, reflecting a desire for customized organization. These modifications can range from simple holsters to more elaborate internal dividers, demonstrating the diverse needs and creative solutions employed by 2020 RAM 1500 owners.

Most Likely Cause

Based on owner reports, the primary source of console-related concern for the 2020 RAM 1500 stems from the introduction of the dial shifter. While the dial shifter itself isn't inherently problematic, its design drastically alters the center console layout compared to previous generations, leading to varied opinions on its usability and practicality. The absence of the traditional column shifter necessitates a different approach to gear selection and overall console ergonomics. This change can be a matter of personal preference, with some adapting quickly and appreciating the increased console space, while others may find the dial shifter less intuitive or aesthetically pleasing. Electrical issues, like a blown fuse for console-related components, can also contribute to console malfunction.

How to Diagnose

Diagnosing console issues in your truck requires a systematic approach, considering both physical and electrical aspects.

1. Visual Inspection: Begin by visually inspecting the center console area, including the dial shifter, any storage compartments, and accessory ports. Look for any signs of physical damage, loose connections, or obstructions.

2. Functional Testing: Test the functionality of all console-related features, such as the dial shifter (ensuring smooth gear transitions), accessory power outlets, and any integrated storage mechanisms. Document any malfunctions or inconsistencies.

3. Fuse Check: Consult your owner's manual to identify fuses related to the center console and dial shifter. Use a multimeter or test light to check the continuity of each fuse, replacing any blown fuses with those of the correct amperage. As one owner shared, "Edit 2: The dealership charged me $363 to put a fuse in slot F51 on the passenger side fuse panel" (source).

4. Wiring Inspection: If a fuse repeatedly blows, inspect the wiring harness connected to the center console for any signs of damage, such as frayed wires, loose connections, or corrosion. Pay particular attention to areas where the wiring harness may be routed near moving parts or sharp edges.

5. Diagnostic Codes: While less common for basic console issues, scan the vehicle's computer for any diagnostic trouble codes (DTCs) related to the shifter or other electronic components. Use an OBD-II scanner to retrieve any stored codes and research their potential causes.

Tools Needed:

• Flashlight
• Multimeter or test light
• Fuse puller
• OBD-II scanner (optional)
• Socket set and screwdrivers

Step-by-Step Fix

Addressing console issues often involves a combination of simple fixes and more complex repairs, depending on the root cause.

1. Address Fuse Issues: Refer to your owner's manual to locate the fuse specifically for your console. Replace the fuse with the correct amperage. For example, "The dealership charged me $363 to put a fuse in slot F51 on the passenger side fuse panel" (source).

2. Clean and Lubricate: Clean the dial shifter mechanism and surrounding areas with a soft cloth and mild cleaning solution. Apply a small amount of silicone lubricant to any moving parts to ensure smooth operation.

3. Check Connections: Ensure all electrical connectors in the center console area are securely connected. Disconnect and reconnect each connector to ensure a good electrical contact.

4. Address Wiring Issues: Repair any damaged wiring by splicing in new sections of wire and securing the connections with heat-shrink tubing or electrical tape. Protect the wiring harness with wire loom or other protective coverings.

5. Secure Mounting Accessories: As one owner shared, "Easily slides back between the seat and center console. $30 Amazon holster clips perfectly into the document holder on the side of the console" (source. Consider using mounting accessories to ensure stability.

6. Professional Assistance: If the issue persists or you are uncomfortable performing electrical repairs, seek professional assistance from a qualified mechanic or dealership technician.

Parts and Tools Needed

• Replacement fuses (various amperages)
• Silicone lubricant
• Electrical tape or heat-shrink tubing
• Wire connectors
• Wire loom or protective coverings
• Cleaning solution
• Soft cloth
• Socket set and screwdrivers

Real Owner Costs

Costs associated with console issues can vary widely depending on the severity and complexity of the problem. Simple fixes, such as replacing a blown fuse or cleaning the dial shifter, may only require a few dollars for parts and supplies. However, more complex repairs, such as addressing wiring damage or replacing a faulty component, can be significantly more expensive.

• Fuse Replacement: $5 - $10 (DIY)
• Dealership Fuse Replacement: $363 (as reported by one owner).
• Aftermarket Holster: $30 (as reported by one owner).
• Professional Diagnosis: $100 - $200
• Wiring Repair: $150 - $500 (depending on the extent of the damage)

Keep in mind that these are just estimates, and the actual cost may vary depending on your location, the specific issue, and the repair shop you choose.

Prevention

Preventing console issues in your 2020 RAM 1500 involves regular maintenance and careful attention to detail.

• Regular Cleaning: Keep the center console area clean and free of debris to prevent dirt and grime from accumulating in the dial shifter mechanism and other components.
• Proper Fuse Maintenance: Periodically inspect the fuses related to the center console and replace any that appear to be corroded or damaged.
• Avoid Overloading Accessory Ports: Avoid overloading the accessory power outlets in the center console, as this can cause excessive heat and potentially damage the wiring.
• Professional Inspections: Schedule regular maintenance appointments with a qualified mechanic or dealership technician to inspect the electrical system and other components of the center console.
• Consider protective measures: As one owner mentioned, "The center console has so much more room, the best part it there is nowhere for dirt/dust/crumbs to gather over time keeps the console looking cleaner" (source. Consider using protective mats or liners.

What Owners Say

Real experiences from RAM owners:

Owner Experiences

"I hated the dial shifter but i now it is convenient as no shifter on the column to get in they way when driving/turning the steering wheel. The center console has so much more room, the best part it there is nowhere for dirt/dust/crumbs to gather over time keeps the console looking cleaner" — DisastrousPea4824 (source)

"The center console has so much more room, the best part it there is nowhere for dirt/dust/crumbs to gather over time keeps the console looking cleaner" — DisastrousPea4824 (source)

"It took a little getting used to.... but I like it now. And the center console space is great because of it." — Current-Hearing2725 (source)

Real Repair Costs

"Edit: I have an appointment, using my warranty for the 3rd time in a year, on Monday with the Chevy dealership. Edit 2: The dealership charged me $363 to put a fuse in slot F51 on the passenger side fuse panel." — sgt_rock_wall (source)

"Edit 2: The dealership charged me $363 to put a fuse in slot F51 on the passenger side fuse panel. Since I have Auto Stop/Start that slot, along with F52 are supposed to be empty or it throws error codes." — sgt_rock_wall (source)

"I prefer mine in immediate reach. Easily slides back between the seat and center console. $30 Amazon holster clips perfectly into the document holder on the side of the console." — Grouch_Mr (source)

FAQ

Q: How long does it take to fix a console issue related to a fuse?

A: Replacing a fuse is typically a quick and easy task that can be completed in a matter of minutes if you know which fuse to replace and have the necessary tools on hand. However, identifying the correct fuse and accessing the fuse box may take some additional time.

Q: Can I drive with a malfunctioning dial shifter?

A: Driving with a malfunctioning dial shifter can be dangerous, as it may not properly engage the desired gear or could potentially shift unexpectedly while driving. It is recommended to avoid driving the vehicle until the issue has been resolved.

Q: Is this a common issue on the 2020 RAM 1500?

A: Based on the available owner reports, console issues specifically related to the dial shifter or fuse problems are not widely reported. However, individual experiences may vary, and it is essential to address any concerns promptly to prevent further complications.

Q: DIY vs mechanic - what's recommended for console issues?

A: Simple fixes, such as replacing a blown fuse or cleaning the dial shifter, can often be completed by a DIY enthusiast with basic mechanical skills. However, more complex repairs, such as addressing wiring damage or replacing a faulty component, are best left to a qualified mechanic or dealership technician. If you are uncomfortable performing electrical repairs or lack the necessary tools and expertise, it is always recommended to seek professional assistance.